WE RECOMMEND CALLING TO ENSURE PRODUCT AVAILABILITY BEFORE YOU PLACE YOUR ORDER. In some occasions, the product you order will not be in stock, and we will have to refund your purchase which could result in service providers charging fees back to both parties. PLEASE BE ADVISED that all products may not be in stock and we recommend calling us at 1-800-420-7019 to verify the product is in stock before completing your purchase.
Free Shipping Details
WNAM Canada offers FREE SHIPPING on all orders over $200 within Canada. All orders ship with standard ground shipping, unless you choose to upgrade your shipping method during checkout.
The checkout process on our website features built-in shipping options that are real-time and true to cost, and you receive an email confirmation immediately upon placing your order. Feel free to contact us for customized order summary or shipping options. Canada Post and Purolator provide complete tracking information for all orders.
As soon as your order is packed, we send tracking information to the email address you have provided. A signature may be required for orders.
**Please note that if your tracking information states “Not Found,” please allow until 7:00 pm (ET) for it to update on the courier’s website. Tracking information will update on the website once the package has been picked up by the courier.
Private & Secure
All orders are packaged securely and discreetly, vacuumed sealed to ensure freshness is kept. Your orders will always be shipped in plain, unmarked packaging. Our packaging is inconspicuous with no indication of the contents of the outer packaging; no WNAM logo, no product indications. The return label on your package will state “WNAM Shipping Department”, along with our address.
How Long Will It Take for Your Package to Arrive?
WNAM features rapid order processing with same day shipping for orders placed Monday – Friday before 1:00 pm (ET). If you wish to obtain a guaranteed delivery date, please choose an upgraded shipping method.
Canada Post Arrival Times:
• Canada Post Priority — Delivered next business day.
• Canada Post Xpresspost — Delivered in one or two business days.
• Canada Post Expedited Parcel — Delivered within one to seven business days.
Purolator Arrival Times:
• Purolator Express — Delivered next business day to most destinations.
• Purolator Ground — Delivered in two or more business days, depending on destination.
For orders shipping outside of Canada, please visit www.WholesomeHolistic.com, or contact us for more information.
In most cases, orders will be delivered the following business day, exceptions being rural areas, orders placed over the weekend or on national holidays.
Shipping costs are calculated at the time of your order based on Canada Post rates for weight, dimensions and postal code.
All orders shipped Canada Post are insured up to a value of $100.00 CDN. If you receive damaged goods in your order, please contact us as soon as possible so we can arrange a claim. Because of the personal nature of many of our products, we do not accept returns on items. WNAM stands behind the quality of the products that it sells, However. If you are unsatisfied for any reason, we encourage you to contact our customer service department. Please contact us at info@WholesomeHolistic.com to address your concerns or contact a customer service representative Toll-Free at 1-800-420-7019
We guarantee delivery. We assume responsibility for all deliveries until the tracking indicates the package has been delivered. If the package has not been delivered and the delivery service indicates that the parcel is lost, we will replace all of your order once for free. If the resend also is unsuccessful, then any further attempts are at our discretion only.
Returns and Refunds
All sales are final. No returns will be accepted and no exchanges will be available. Refunds are only available if, a. The Product ordered is not in stock. b. The package was not delivered and the resend also is unsuccessful. Any further attempts are at our discretion only.
Here at WNAM, we stand by our products. In the unlikely event that you are unsatisfied with any of our products, please contact us to try to work out a solution. We do everything we can to ensure each customer’s satisfaction—however if for some reason you are not completely satisfied with the product, we encourage you to contact our customer service department. Please contact us at info@WholesomeHolistic.com to address your concerns or contact a customer service representative Toll-Free at 1-800-420-7019
Methods of Purchase
Fees are payable in Canadian dollars. Payment can be made via BitCoin, Bank Draft, Certified Cheque or Money Order. Cash payments may be made in person at our WNAM Support Centre’s (BY APPOINTMENT ONLY). The Bank Draft should be made for the exact amount and in favor of Women for Natural Alternative Medicine. To arrange a cash payment, Email Money Transfer or direct deposit, please contact our office or email: Sales@WholesomeHolistic.com